Frequently
asked questions
ACTIVITIES WHILST
ON SAFARI ?
The range of activities included in your itinerary will depend
on the venue and type of Safari.
Educational - specialist interpretations by
our guides, fauna, flora, cultural, historical, archaeological, scientific.
Interactive activities - visiting interpretation
centres, cultural villages.
Hiking and Wilderness Trails
- in Game Parks as well as in the mountains and along our coast
All activities are accompanied
by professional safari guides. The detailed activities are included
in the cost with the option of additional excursions for your own account.
Additional excursions available at certain venues
Horseback Safaris - optional excursion
Elephant back safaris - optional excursion
Hot air ballooning - optional excursion
Light Aircraft flips - optional excursion
GAME DRIVES ?
Conducted in the tour vehicle, which are Land Rovers or VW
mini-busses and for larger groups Mercedes Sprinter, with open 4X4 safari
vehicles, some with canvas canopy roof cover, used for the night drives
and at the various luxury private Lodge venues. All touring vehicles
are licensed with the Department of Transport and inspected for roadworthiness
on an annual basis
BOATING ?
Boating excursions may be in motorised boats and pontoons,
as well as canoes, (in Botswana dug-out canoes are referred to as Mokoros)
Destinations to wetland areas, rivers or the coast will generally include
such an excertion.
WILDLIFE ?
Will we see the Big 5 ?
Should your viewing the Big Five - lion, leopard, elephant, rhino and buffalo
(the five most dangerous animals to hunt) be a priority, may I suggest
that we include, in your itinerary, our preferred private Lodges, where
these species are tracked, even off-road, to secure a sighting. Though
more costly this close-up viewing and excellent photographic opportunity
is enormously rewarding.
If you are interested in
a particular speciesof animal, or species diversity, we will gladly arrange an
itinerary to optimise viewing the particular or wide variety of animals. Our specialist
guides will add value to the experience.
GAME WALKS ?
These are offered as part of the itinerary at most wildlife
venues, are optional, and limited to adults ony. For extended game walks
the Wilderness Trails at Imfolozi (Umfolozi) Game Reserve, Kruger National Park
and Phinda are recommended.
DAILY ACTIVITIES
?
On the overland Safaris we offer a full day game viewing, with
possibly, and at your discretion, a time to relax over the heat of mid-day,
this usually after lunch when the animals 'Siesta' too. We prefer
to make the most of the two best times of day for gameviewing - early
morning and late afternoon. Besides this being when the animals are
most active, the colours for photography are better too.
On the luxury private Lodge
Safaris, your daily itinerary falls in line with the particular venue.
Activities are usually two per day, which are included. An afternoon
/ into the evening drive, as also an early morning game activity. In
addition, for the more energetic there is usually the option to go on
a guided walk after breakfast. Should
you wish to participate in any excursions not detailed as included in
your itinerary, this will be for your own account.
GUIDES ON SAFARI
?
All activities, game drives, boating excursions and walks are
always accompanied by qualified professional guides.
NATIONAL PARK FEES
All entrance fees of venues as detailed, are included in the
cost of your itinerary. We will advise any exclusions.
MEALS & DIETARY REQUIREMENTS ?
Meals at camps and lodges are either buffet or table d'hote.
On the overland Safaris, lunches are usually at wayside facilities and
may be limited to snacks only. Should you have any special dietary requirements,
please advise at time of making your reservation.
Southern Africa is learning to facilitate vegetarian and vegan meals.
BAGGAGE ALLOWANCE ?
On our overland Safaris
there is no limit to luggage, please advise if you are on an extended
tour with more than one item of luggage, besides your hand luggage.
We will make the necessary arrangements to cater for you.
SCHEDULED AIRLINE
SERVICES & BAGGAGE ALLOWANCE ?
You may choose to fly into
either Johannesburg or Cape Town. From either of these cities regular
connecting flights are offered to the safari gateway airports. There
being a variety, such as Durban and Nelspruit (KMIA) in South Africa,
Maun and Kasane in Botswana, Windhoek and Walvis Bay in Namibia, Victoria
Falls in Zimbabwe, Livingstone in Zambia.
We may be able to offer
special air fares on these services. It is advised to book well in advance
in order to benefit from lowest possible air fares. Airport and departure
taxes are included in the cost of the air tickets. Air fares can only
be guaranteed once air tickets have been issued and often these require
payment in full within 24 hours.
Luggage allowance on scheduled
services is 20 kg per person, with a further 5 kg cabin baggage allowance
in soft bags. Note however, that
although the luggage allowance is 20kg per person on scheduled services,
the allowance on light aircraft for safari transfers is only 10kg. Please
pack accordingly. There are storage facilities at Johannesburg and Cape
Town airports.
CHECK IN TIMES
– SCHEDULED AIRLINE SERVICES ?
Check in for domestic flights
is 1 hour prior to departure. For regional and international flights,
a minimum of 2 hours prior to departure is required. We endeavour to
get you to the airports timeously.
CAR RENTAL ?
We offer a comprehensive car hire facility in association with
AVIS. We will advise on the type of vehicle and the logistics
of the route, depending on distance and road conditions. Seek advice
from ourselves, as the travelling time is often in excess of what the
distance may suggest. Preferred rates are available to you .
SAFARI COSTS ?
The cost of your safari is quoted in South African Rand, free
of exchange and or commissions. Some private Lodges and neighbouring
country prices are initially quoted in US$, this to be converted at
the appropriate exchange rate at time of confirmation of the reservation.
The price can also depend on the season of travel, the category of accommodation
chosen, the duration of the safari as well as the fare secured on
the scheduled airline at the time of booking. The seasonal rate policy
may differ slightly from country to country, it is therefore important
to advise us of the time of year you intend travelling. Thus, very few
prices are reflected on our website.
SAFARI SEASONS
?
NOTE THE SECRET SEASON – MARCH to OCTOBER. The best time of
the year to visit the game parks in my opinion, when game viewing and
weather is at its best. At some of the luxury private Lodges, there is a 'WINTER
LOW SEASON' where you could take advantage of reduced tariffs. National
and Provincial Parks do not have seasonal rates. The annual tariffs
increase annually as of 1 November.
CHILDREN ON SAFARI ?
Children are welcome on our overland Safaris.
However parents will
have to be totally responsible for the care of their children, child
minders are available at many venues. Safaris
are often to remote wilderness areas where Lodges do not always have
child minding facilities. Please advise us of the ages of your children
in order for us to suggest most appropriate accommodation. Only some
of the private lodges accept children under 12 years. Discounted rates
on accommodation and air fares are sometimes applicable. Generally from
12 years, children will be charged full adult rates. This will be determined
on the various venues chosen. Please
advise if special dietry requirements are necessary for them.
Children are not allowed
to participate on walks into the wildlife areas - the exclusion age
varies, with generally under 16 year-olds not being allowed to participate.
PASSPORT &
VISA REQUIREMENTS ?
Your passport should in most cases be valid for a further 6
months from date of entry into a country. Although we do not obtain
visas on your behalf, we could advise of the specific visa requirements
and cost for each country on your itinerary. Please advise your nationality
when making your arrangements.
HEALTH REQUIREMENTS
?
Bring sufficient specialist medication with you. If you are
obliged to take prescribed medicines, bring a copy of your medical practitioners
script. Precaution against malaria is advisable when you visit Southern
Africa and neighbouring countries. Please consult with your local health
clinic regarding the applicable prophylactic and or precautions.. See
our Medical pages for further information.
SMOKING ?
Smoking is prohibited in most
enclosed public places, bedrooms and vehicles. We will have "comfort
stops" regularly on the overland tours.
CANCELLATION &
INSURANCE ?
We abide by the normal cancellation, deposit and full pre-payment
policies of all our principals. Cancellation policy on our website.
We suggest you have a fully comprehensive travel insurance policy.
TIPPING ?
There is no obligation to tip for services rendered on our
overland guided Safaris. Our guide will take care of the general gratuities
which are included in our price. You are welcome to supplement this
should you feel especially cared for. Your guide's gratuity is not included
in our price
On self-drive and the private
Lodge type Safaris, it is customary to tip your safari guides, porters,
chamber maids and waiters. We could advise the expected tipping procedure,
this is up to yourselves though, with no obligation. Should you visit
a restaurant - these generally do not include a 'service charge',
may I recommend that a 10%-15% service fee is added to the meal costs.
CLOTHING AND PERSONAL
ITEMS ?
Our suggestions are :
|
Khaki coloured clothing
recommended with no white items on game walks, darker clothing preferred.
General game viewing - wear what suits yourself
It is not necessary to dress for dinner with smart casual being
adequate at most of the Luxury Lodge venues |
|
Winter - warm windbreaker, long pants
and long sleeved shirts for the open vehicle early morning and night
drives
Summer - light clothing, shorts and sandals - remember the 'wind
chill' factor on an open vehicle at night |
|
Comfortable walking shoes, socks and
sandals |
|
Swimsuits, most venues have swimming
pools
Wide brimmed hats and sunglasses |
|
Sunblock, body lotions, insect repellents
(although most of the private lodges do provide repellents) |
|
All personal toiletries and medicaton |
|
Camera, binoculars, extra film (film
not available at all safari lodges) |
COMMUNICATION ?
Within South Africa, most overnight venues have telephones.
On the guided overland tours our guide will have a mobile phone. The
network coverage is good. We will furnish this number to you prior to
your arrival to facilitate your being contacted if necessary.
At lodges located in remote areas, the only
form of communication is often only by radio. Mobile telephones cannot
be used there as they are not within signal range. Should you need to
contact home, the lodge will radio their nearest office, who will either
contact us, or will forward the message on your behalf. Should you need
to be contacted, those needing to, should contact us directly and we
will make the necessary arrangements to communicate with you.
CURRENCY ?
Within South Africa and on our guided overland Safaris, limited
cash is required. The local currency will be required for purchases
from roadside curio vendors. Most formal shops and restaurants, including
those inside the provincial and national parks will take credit cards.
This is my recomended method of payment. If you travel using Travellers
Cheques then may I suggest that you endeavour to purchase "Rand
Travellers cheques" as these are exchanged at face value and not
subject to exchange rate fluctuations or premiums.
In neighbouring countries,
our principals there, quote in US Dollars. Once you are on Safari
in these countries, you may settle any additional charges, eg. bar bills,
purchase of curios etc. in US$. It is not necessary to settle these
bills in local currencies which, for example will not be accepted
in Zimbabwe. We will provide detailed advice. All major credit cards
are generally accepted.
SOUTHERN
AFRICAN CLIMATE ?
There is a wide range of temperature and climate types. We
will advise depending on your itinerary and time of year you travel.